Preserve the Clues Before the Visit
For a fresh liquid spill, blot with a clean white absorbent cloth. Avoid scrubbing, layering several products or soaking the backing. Keep a note of anything already used. Clear small items around the area and keep pets away from the work space. Send your full Amity address, the room and access notes with the photos. The appointment checklist covers general preparation.
After any treatment, ask when the surface can be walked on or used and how an applied protector should be cared for. Drying and use instructions depend on the material and product selected.
Stain Removal and Protection Questions
Send photos and the product history with your request. We can discuss what the mark may be and the limits of treatment before scheduling.
It may be lost dye or worn fiber rather than removable soil. Share a close photo and any product history. An inspection is needed to tell the difference.
Name the product or photograph its label. Tell us how much was applied and whether the mark changed. Residue or a dye reaction can affect the next step.
Some older marks respond to cleaning; others have changed the dye or fiber. Cause, material and prior treatment shape the assessment.
No protector makes a surface stain proof. Ask which material it suits and what spill care remains necessary.
Describe each item and its care label. A rug backing or upholstery fabric may need a separate method from fitted carpet.
